Returns & Exchanges

At Calibre Furniture, we stand by the quality of our pieces and offer a straightforward return process to ensure your home shopping experience is seamless. If you are not completely satisfied with your purchase, you may initiate a return within 14 days of delivery provided the items are in original condition.

1

Initiate Your Request

Contact our customer service team via email with your order number and photos of the item to receive a Return Authorization number.

2

Secure Packaging

Carefully disassemble the furniture if necessary and place it back into its original protective packaging to prevent damage during transit.

3

Arrange Collection

Once approved, we will coordinate with our specialized furniture couriers to schedule a convenient pickup time from your location.

4

Inspection and Refund

After our warehouse team inspects the returned items, we will process your refund or store credit, minus any applicable restocking or shipping fees, within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing